At Sheepskinjacket.co.uk your satisfaction takes center stage! Our commitment is to ensure your online shopping journey is easy and delightful.
Cancellation Period
- You have the right to cancel your order within 24 hours of placing it, provided that the order has not already been processed for dispatch.
How to Cancel
- To cancel your order, please contact our customer service team via email at info@sheepskinjacket.co.uk or by telephone at +44 785-373-6967. Please include your order number and reason for cancellation in your communication.
Refund Process
- If your order is eligible for cancellation within the specified period, we will initiate a refund to your original method of payment. Please allow 10 days for the refund to reflect in your account.
Exceptions
- Certain bespoke or customized orders may not be eligible for cancellation once production has commenced.
- Orders that have already been dispatched cannot be cancelled and must be processed as returns in accordance with our Return and Refund Policy.
Contact for Cancellation
To request a cancellation, please either:
Use our Contact Us Page, or
Click here to Email Us Directly
Refund Processing
If canceled within 24 hours, you’ll receive a full refund to your original payment method.
After 24 hours, refunds depend on your order status and whether production has already started.
Custom Orders
Custom or personalized orders are non-refundable and non-returnable once production starts.
For design changes, please reach out to us before placing your order via our Contact Us Page or Email Us Directly.
Returns & Exchanges
- For eligible products, our 30-Day Easy Refund & Exchange Policy applies.
- Items must be in original condition with all tags attached and returned within 30 days.
Company/Store Name: Sheepskinjackets.co.uk (HAS&KASH LIMITED)
Company Number: 15344927
Phone Number: +44 785-373-6967
Support Email: info@sheepskinjacket.co.uk
Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM
Address: 22 Barton Court Mansfield Nottinghamshire NG18 4LT United Kingdom